Terms & Condition

Explore the Guidelines for Using Our Farm Services and Products

Terms & Condition

Explore the Guidelines for Using Our Farm Services and Products

Terms & Condition

Explore the Guidelines for Using Our Farm Services and Products

Terms & Conditions – Friends for Food Exports

Last Updated on [Month] 2024

Welcome to Friends for Food Exports! We specialize in delivering high-quality frozen agricultural products to international markets, ensuring premium freshness and nutritional value. These Terms & Conditions govern your use of the Friends for Food Exports website and services. By accessing or using our site, you agree to be bound by these terms.

1. Acceptance of Terms

By using Friends for Food Exports' services and placing an order, you agree to these Terms & Conditions. If you do not agree, please refrain from using our services.

2. Global Frozen Food Supply

At Friends for Food Exports, we are committed to providing high-quality frozen produce, ensuring extended shelf life while maintaining the natural taste and nutrients. Our products are processed using advanced freezing techniques and packaged securely to meet international food safety standards.

3. Eligibility

To purchase from Friends for Food Exports, you must:

Be at least 18 years old or have legal parental consent.
Provide accurate and up-to-date shipping and billing information.

4. Ordering and Payment

Placing an Order: By placing an order, you confirm your purchase at the listed price. All orders are subject to product availability.
Payment Process: Payment is completed after one of our representatives assists you in selecting the best payment method.
Pricing: Prices may change without prior notice. The final amount, including shipping costs, will be provided during consultation with our team.
Order Confirmation: You will receive a confirmation email or WhatsApp message upon successful order processing, acknowledging that we have received your request.

5. International Shipping & Delivery

We ship globally using a temperature-controlled supply chain to ensure that our frozen products retain their quality during transit.

Shipping timeframes vary based on location, customs clearance, and carrier schedules.
We work closely with trusted logistics partners to guarantee safe and efficient delivery.

6. Return and Refund Policy

Reporting Issues: Any concerns regarding product quality must be reported within 15 days from the shipping date.
Returns: If a product arrives in an unacceptable condition, you may report the issue via email or WhatsApp for a resolution.
Refunds: Refunds are processed within 15 business days upon approval. Shipping fees are non-refundable unless the issue is caused by a defect or error on our part.
For more information, see our Returns & Refund Policy.

7. User Accounts

Creating an account allows for faster checkout and order tracking. You are responsible for maintaining the security of your login details.

8. Intellectual Property & Product Information

All content on the Friends for Food Exports website, including logos, product descriptions, and images, is the property of Friends for Food Exports or licensed for use. Reproduction or distribution without permission is prohibited.

9. Limitation of Liability

Friends for Food Exports is not responsible for:

Delays in shipping due to customs regulations or unforeseen events.
Inaccuracies in product descriptions beyond reasonable control.
Indirect damages, including loss of profits, due to external factors.

10. Quality Commitment & Warranty Disclaimer

We ensure strict quality control and proper freezing methods to maintain freshness. However, our products are provided "as-is" and "as-available," with no implied warranties beyond industry standards.

11. Modifications to Terms

We reserve the right to update these Terms & Conditions as needed. Any changes will be posted here, and it is your responsibility to review them periodically.

12. Governing Law

These Terms & Conditions are governed by and interpreted according to the laws of [Your Country]. Any disputes will be resolved in the appropriate legal jurisdiction.